Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 65 - 75% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
We will have an item limit of 300 items for our upcoming sale. We do check all items that are brought to the sale to keep the quality of inventory at an excellent level! We encourage you to bring your best items so that you sell a high percentage of your things. A consignor who brings 75 great items will do better than a consignor who brings 150 items that are poor quality and marked too high.
OPTION #1 TRADITIONAL DROP OFF - You want your items guaranteed and attach your labels in the store. Let us print your labels and have them for you when you get to the store. You will label your items at the store on one of the Drop Off Days. (This is most popular.) Please allow one hour per 100-150 items.
OPTION #2 LABEL YOUR ITEMS AT HOME AND HAVE THEM GUARANTEED! We can print your labels or you may print them at home (requires a color printer and please follow the directions carefully that appear after you enter your items. FAILURE TO FOLLOW DIRECTIONS CAN COST YOU MONEY WHEN YOUR ITEMS SELL FOR HALF PRICE BECAUSE YOU DID NOT PRINT YOUR LABELS CORRECTLY.) 1. Attach your labels at home. 2. Bring your items to the store IN ORDER. 3. We inspect your items IN ORDER. Items that are not in order will waive the guarantee. 4. After a short inspection, YOU PUT YOUR ITEMS ON THE FLOOR.
We are allowing volunteers and consignors to bring either their spouse or parent with them to help them shop, not a sister or best friend. You may give your guest pass to your sister or friend & meet them at the Guest Sale later in the evening. Our volunteers and consignors have worked hard to earn this special shopping privilege and we want to honor them. We will be checking!
We strongly suggest that you not bring your children to the Pre-Sale. Just bring a tape measure and their measurements and enjoy a mom's night out.
We suggest you set the price at 30% of the retail value for high end items. For store brands, you may want to go lower. Baby equipment, furniture and large indoor/outdoor toys usually sell for more and are in high demand. There is usually an abundance of 0-6 month sizes, so they must be priced competitively to sell. Maternity- and junior-size clothing are not shopped as heavily, so only bring your best and price these competitively, too.
Yes, but you will need to enter your items online in separate batches and under separate consignor numbers. Register for each sale separately.
No, use children's plastic hangers for sizes 10 and below. Use larger plastic hangers for sizes 12 and above. No wire hangers, please!
Place them in a zip-top bag and then seal the bag with clear packing tape. This is important!
When I price items in a ziploc bag, how do I attach the price tag?
First, be sure to stick the bar code label to the price tag. Do not stick it directly onto the bag. Then attach the price tag securely by its sting and place both item and tag inside the zip-top bag. Please make sure the price tag is visible.
No. Please reuse your code from the previous Greater Memphis sales (this helps us tremendously during our sorting process after the sale is over). If you can't remember your code, there is a place on the "enter items" page where it can be requested. If you have any problems, just email ellen@rhealana.com, and we'll be glad to send your code to you.
We have some bins on hand, but we suggest you bring a laundry basket with your name on it. Large bags will need to be checked at the door.
If it meets our "excellence quality" standard, then group it together with one or two more like items. Pin them together on a hanger or group them in a zip-top bag and set one price for the entire group.
Wrinkled clothes do not sell! Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the more likely they are to sell!
Yes.
We are not able to accept any clothing that has odor of any kind. When it is hung on the rack with other clothes, the odor spreads. We must be sensitive to children and families with allergies and we absolutely cannot sell any items with smoke odor, pet odor or any other kind of odor. Clothing with pet hair is also not acceptable.
Due to recall regulations by the Consumer Product Safety Commission, we do not accept any drop side cribs.
